Contact Casino Wild Sultan
You can reach us through the channels below. Every request is handled by our team within 24 to 48 hours.
General Support
For anything tied to your account, deposits, withdrawals or bonuses at Sultan Wild casino, get in touch through the live chat available directly on the platform, or by email at the address below. [email protected]
Payments and Withdrawals
For matters involving transactions, KYC verification and financial documents, our dedicated payments team processes each case as quickly as possible. [email protected]
Security and Compliance
For questions about account security, identity verification or to report an issue, reach our compliance team. [email protected]
Responsible Gambling
To set a cooling-off period, request self-exclusion or learn more about our responsible gambling tools, our dedicated team replies within 24 hours. [email protected]
Partnerships and Affiliation
For any commercial partnership or affiliate enquiry, contact our business team. [email protected]
Complaints
If your matter wasn’t resolved through standard support, you can submit a formal complaint to the address below. Each complaint is tracked in writing, with a case number assigned within 48 hours. [email protected]
Legal Information
| Item | Detail |
|---|---|
| Operator | Next to You B.V. |
| Licence | Curaçao Gaming Control Board – OGL/2024/189/0118 |
| Support | 7 days a week, reply within 24 to 48h |
| Languages | English, French, Russian, Japanese and 10+ others |
| Live chat | Available directly on the platform |
